Mailiens Terms of Service and End-User License Agreement

1. Eligibility and accounts

You must be legally able to enter a binding agreement and must provide accurate account and business information. You are responsible for account security and activity performed through your authorized users.

2. The service

Mailiens helps customers price, prepare, approve, produce, and measure direct-mail campaigns. Features may include artwork review, QR placement, recipient-specific tracking, postage qualification, production-file preparation, fulfillment status, notifications, and analytics. Features may change as the service develops.

3. Customer materials and authority

You retain ownership of materials you submit. You grant Main Course Design and its service providers a limited license to store, process, reproduce, modify for technical production, and transmit those materials only as needed to provide the service. You represent that you have all necessary rights and lawful authority for artwork, mailing lists, recipient information, claims, trademarks, links, and other submitted content.

4. Pricing, postage, and payment

Production prices do not include USPS postage unless expressly stated. Preliminary postage and campaign quotes may change when address quality, postal qualification, quantity, specifications, taxes, provider costs, or approved job details change. Mailiens will present the applicable total and payment authority before a commercial production launch. A payment authorization may be captured only under the checkout terms presented for that campaign and may be voided or released if production cannot proceed.

5. Approval and production

Your approval authorizes production from the identified artwork, QR settings, mailing data, and campaign specifications. Screens, previews, and proof renderings may differ from physical output because of devices, color systems, paper, finishing, and press conditions. Production and delivery timing are estimates unless expressly guaranteed in writing.

6. QR codes and analytics

Tracking depends on recipients scanning functioning QR codes with compatible devices and network access. Analytics describe recorded interactions, not every recipient’s behavior, delivery, identity, intent, or purchase. The intended recipient may differ from the person who scans a piece. You must not use analytics unlawfully or make unsupported claims about an individual.

7. Third-party services

Mailiens may depend on USPS, postal-processing providers, printers, hosting companies, communications providers, payment processors, accounting platforms, and other vendors. Their services and terms may apply. Mailiens does not claim USPS acceptance, delivery, certification, or provider action unless supporting evidence exists.

8. Acceptable use

You may not use Mailiens for unlawful, deceptive, infringing, malicious, discriminatory, or privacy-invasive activity; upload malware; interfere with security; access another customer’s data; misuse tracking; or send content prohibited by postal or other applicable rules.

9. Service availability and suspension

We may pause or restrict activity to protect customers, data, providers, or the service; investigate suspected misuse; comply with law; or resolve uncertain production or payment outcomes. We may change or discontinue features with reasonable notice where practical.

10. Disclaimers and responsibility

Except for express written commitments, the service is provided on an “as available” basis. To the extent permitted by law, Main Course Design disclaims implied warranties and is not responsible for indirect, incidental, special, consequential, or punitive damages. Nothing in these terms excludes rights or liability that cannot legally be excluded.

11. Privacy, termination, and changes

The Privacy Policy explains information practices. You may stop using the service, subject to outstanding campaign, payment, retention, and legal obligations. We may update these terms prospectively; material changes will be presented through an appropriate notice.

12. Optional SMS campaign scan notifications

Program provider: Main Course Design, LLC. SMS enrollment and delivery are not yet active. The following terms govern the program when it becomes available; publishing these terms does not enroll anyone or activate messaging.

Purpose and enrollment: Account holders may choose recurring automated SMS notifications about scans recorded on their own direct-mail campaigns. Alerts identify the campaign and may link to the authenticated Response Control page. Enrollment requires a mobile number and affirmative, optional SMS consent through account notification settings. Messages are for the account holder, not the postcard recipients, and this program does not send promotional offers. Consent is not a condition of purchase or of using other platform services.

Frequency and charges: Message frequency varies with campaign scan activity. Message and data rates may apply under the recipient's mobile service plan.

Stopping and restarting alerts: When messaging is active, reply STOP to withdraw SMS consent or turn off SMS in notification settings. A final opt-out confirmation may be sent. START may be used to resume a previously enrolled number, subject to account linkage and current consent. Sending a keyword alone does not create a campaign management account.

Help: When messaging is active, reply HELP for program assistance and the configured support contact. Questions about these terms or SMS consent may also be submitted through the Main Course Design privacy-request form.

Delivery: Message delivery depends on carrier and network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages. SMS is a convenience; the authenticated application remains the source for campaign activity.

Privacy and consent protection: SMS opt-in records and consent remain specific to Main Course Design. They are not sold, rented, shared, or transferred to third parties, affiliates, partners, or a business successor. These restrictions override any broader disclosure or transfer language. Destination numbers and message content may be processed by delivery providers solely to deliver requested messages, not for their marketing. Read the SMS privacy provisions.